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Headquarters Division
Major Jonathan Prater
The Headquarters Division is under the direction of Major Jonathan Prater, who reports to the Assistant Chief of Police - Executive Bureau.
The Headquarters Division is comprised of two sections: Operations Support Section and Emergency Management Section. The Operations Support Section consists of the Property Room Unit, Warrants / Desk Officer Unit, Records Section, Technology Section, and Facility Maintenance Unit. Finally, the Emergency Management Section is responsible for emergency preparedness, and Officer Wellness.
Records Section
The Records Section is under the supervision of a civilian supervisor and is responsible for the maintenance, dissemination, and proper coding of all records by local, state, and federal laws. This section also ensures the timely submission and control of all records in a secure, orderly, and systematic manner.
The Records Section also contains the Telephone Reporting Unit, which is under the direction of a Sergeant and responsible for answering non-emergency phone requests for police service and taking reports over the phone. This unit reduces the need to dispatch officers to service calls that do not require the physical presence of uniformed officer(s). The unit is staffed with two civilians and five cadets.
Technology & Equipment Section
The Technology and Equipment Section is under the direction of a Lieutenant and is responsible for the maintenance and service of all departmental vehicles, the operation and maintenance of the department’s Body Worn Camera Program, compliance with all A.C.I.C. /N.C.I.C. regulations, and assists the Command Staff in the coordination of Crime Analysis activities and reporting. This section also conducts project research analysis and compiles monthly, quarterly, and yearly reports as directed by the Chief of Police. In addition, this section ensures departmental compliance with appropriate criminal statistics reporting protocol, supervises the maintenance and upgrading of computerized police records management systems, and serves as a liaison with the Office of Information Technology and the Communications Center.
Towing of Vehicle Section
Vehicle Release Procedure: Vehicles may be released to the owner, or with the owner's notarized written consent, upon payment of accumulated towing and storage fees and presentation of required documents, including proof that any police/court hold has been released. If you do not have the required documents, or feel that impoundment was not legally justified, you may have an expedited hearing if you file a written request with the Headquarters Division Commander of the Little Rock Police Department at 615 West Markham Street, Little Rock, Arkansas, 72201, within 30 days of the date of impoundment (see impound appeal process). Storage fees accrue daily, and administrative fees are assessed on the 1st, 6th, and 45th day of storage. For information about fees, required documents and vehicle release procedures, contact the Little Rock Vehicle Storage Facility at 7801 Jamison Road or (501) 918-4260.
Investigative Hold: If your vehicle has a hold due to an investigation, you will not be allowed access to it unless authorized in writing by the Little Rock Police Department. For questions on vehicles held for an investigation: Contact the Desk Officer at (501) 918-5312.
Hours: Monday thru Friday 8:00am to 5:00pm (CLOSED FOR LUNCH, from 12:00pm-1:00 pm)
Saturdays from 8:00am to 12:00 pm
Closed Sundays.
IMPOUND APPEAL PROCESS
Any person seeking to redeem a vehicle impounded (excluding investigative hold) has a right to an informal administrative hearing before the Headquarters Division Commander or his/her designee of the Little Rock Police Department to contest the validity of an impoundment. The request for a hearing must be in writing, signed by the owner of the vehicle, and received by the Little Rock Police Department within thirty (30) days (including Saturdays, Sundays, and holidays) of the date the vehicle was impounded and towed or within ten (10) days after receipt of notification from the impound facility, whichever is later. The Little Rock Police Department has five (5) business days (not including Saturdays, Sundays and holidays) to issue a written determination as to whether the impoundment met the requirements.
Any person seeking a hearing who has failed to request such hearing within the time specified may, in writing, petition the Little Rock Police Department for an extension to file the request. Such an extension shall only be granted upon the demonstration of good cause as to the reason(s) the request for hearing was not timely filed. For the purposes of this section, "good cause" shall be defined as circumstances beyond the control of the person seeking the hearing that prevented such person from filing a timely request for a hearing. The Little Rock Police Department will send written notification to the petitioner within five (5) working days. Notification will include whether or not the petition has been granted. In the event such an extension is granted, the person receiving such an extension shall be granted a hearing.
If a person fails to file a timely request for a hearing and an extension has not been granted, the right to a hearing is waived, the impoundment and the associated costs of impoundment and administrative fees are deemed to be proper, and the City shall not be liable for removal, towing, and storage charges arising from the impoundment.
A decision made by the Little Rock Police Department may be appealed to the Little Rock City Manager or his/her designee for final judgment. Any person appealing such a decision must file a written request for an appeal with the Little Rock City Manager's Office within two (2) business days after the decision of the Little Rock Police Department. The Little Rock City Manager's Office will be responsible for notifying the petitioner in writing of their decision, within five (5) working days. If a person fails to file a request for an appeal within the time specified by this section, the right to an appeal is waived and the Little Rock Police Department's decision is final.
Upon the filing of a petition, the owner or lien holder may have the impounded vehicle and its contents released by posting with the City Treasury Management Division cash equal to the amount of the charges for the towing and storage. Upon posting of the required amount, the Little Rock Police Department will issue an order notifying the impound facility that the vehicle and its contents are to be released to the petitioner.
