Frequently Asked Questions
The City of Little Rock Human Resources Department has contracted with NeoGov, a leading vendor providing applicant tracking and recruiting services. Applicants will only have to create a “master profile” once, and the system provides the flexibility to edit and/or add information as necessary. Additionally, the system will allow for easy attachment of additional documents in various formats to the application.
No, you just need Internet access.
The email address is a necessary part of the application. It is used to send out a confirmation receipt when you submit an application and other notices during the application process. You may set up free accounts at web sites such as yahoo.com or hotmail.com.
Visit our office at City of Little Rock Human Resources
Suite 130W, 500 West Markham
Little Rock, AR 72201
and use the public access computer in our Human Resources Department office (Monday - Thursday: 7:30 a.m. - 5:00 p.m. and Friday: 7:30 a.m. - 4:00 p.m.)
Visit any employment services office in your area (most have public access computers)
Visit your local library to use the public access computers
Use a friend's computer
You should submit only one application for a job opening. However, if you submit more than one application for a job opening we will consider the last application received from you. The system will not allow you to submit a second application for the same opening until 24 hours have passed. All documents must be submitted before the closing date.
Yes. The online application provides an opportunity to upload Word documents and pdf files OR copy and paste your resume into the application as a text document. Resumes and applications are only accepted for announced vacancies/openings.
You may browse through our Job Descriptions/Salary Ranges section and use the link on each job description to request notification (i.e., job interest card) when a job opens in an area of interest. Please note that only frequently advertised positions will provide job interest cards to applicants.
When you are reading a Job Announcement you may notice a tab at the top entitled “Supplemental Questions”. These are questions that you will encounter as you complete the application for that position. They are designed to obtain information from you about skills you have which are directly related to the job opening. They must be completed to be eligible for consideration. Please ensure that you complete these accurately and thoroughly to ensure your documents are reviewed adequately.
We are phasing out paper applications since the implementation of our new Internet-based recruitment system. If you still prefer to complete a paper application, contact our office at 501-371-4590 and we will assist you with this process. A new paper application has been developed. The City’s former paper application will no longer be used. Some positions will only accept on-line applications.
To be considered for a job, your online application must be submitted before Midnight on the closing date for the position. A position with a closing date of "Continuous" means that applications are continuously evaluated as they are received. Once a pool of “best qualified” candidates is identified, the interview process will begin. A continuous advertising process means that the position will close without notice. It is in your best interest to apply and complete all requirements for these positions as soon as possible.
If your on-line application has been successfully submitted you will receive a confirmation email immediately. You will also see the confirmation message on your computer screen. If your qualifications match our requirements, the hiring department will contact you if they wish to schedule you for a job interview. Depending upon the requirements of the job, examinations may include a written exam, practical exam (i.e. typing, equipment operation) and/or structured interview. If you list an email address, notices will be sent to that address which should increase notification speed.