The Information Technology (IT) Department is a “service” department, providing critical data, communications and basic network infrastructure that enables other City Departments to deliver services directly to the citizens of Little Rock. The extensive, enterprise-wide voice and data network supports a wide range of City operations, such as delivering an emergency 911 call for help to a dispatcher, tracking fine payments and court appearances, collecting and analyzing budgets from each department, and processing paychecks to our employees. IT develops and maintains a network that reaches from a City Hall desktop, to a Police car cruising a neighborhood, to the cell phone in a City Employees' hand or to its mobile user where ever they may be. The IT Department plays a critical role in enabling the City to meet the service expectations of our community now, and is constantly evaluating new technologies to enhance service delivery in the future.
The mission of the IT Department is to support the City of Little Rock, Arkansas, by providing leadership and guidance to staff in the appropriate application of technology, and to provide an efficient and reliable infrastructure for voice and data communication to enable City Officials, staff and employees to deliver the highest level of service to the citizens of Little Rock.
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The IT Department consists of three (3) Divisions. Click the links below to learn more about each Division.